I followed the instructions, but TomTom Home does not recognize the SD card no matter how many fixes I try. To check, you’ll need to locate another PC with a card reader, and test your SD card in that computer, to see if it works. If your SD card doesn’t work in the other PC either, it’s probably faulty, and you’ll need to replace it. With the ignition switched to ACC OFF, insert a finger into the depression above the lid housing SD card of Navigation Map data (next to the navigation display), and open it. If not, clean the adapter (also known as a card reader) and the SD card using a cotton or wool cloth that is slightly moistened with alcohol or water. The car was built in 2014 and I bought it a few months ago. Hi, I see that the new generation Mazdas (such as the CX5 which have MZD) come with Sat Nav functionality preloaded at the factory. Some places it shows the wrong gas stations and speed limits. Do not scratch it! The navigation unit serial number is recorded on the SD card and will be checked. 4. If you are not able to recognize your SD card in the list, then it is confirmed that your sd card is completely dead or the card reader is not working properly. This can take several minutes. The map information version can be upgraded. 3. On the Home screen, please click on the Settings button. In the Settings menu, please click on the Manage button. If you require the latest SD card of Navigation Map data, consult an Expert Dealer, we recommend an Authorized Mazda Dealer. The new SD card comes with a new Latest Map Guarantee (LMG). So check if your card reader or SD card is clean. Insert the SDcard to your memorycard-reader and run NaviExtras Toolbox. The customer can download the latest map using LMG. When the SD card has been successfully connected, Mazda Toolbox shows a temporary screen to let you know it is in the process of recognizing the card. I have a 2015 Mazda 3 S Grand Touring and want to update the maps. Card reader or SD card is dusty/dirty. In order to activate the Sat Nav, one needs to purchase an SD card from the dealer (costs about R5,000! I have just taken up discount offer of Speed Camera Updates on my Mazda NB1 device, is this update done remotely ( automatically) or do I have to update my SD card in my computer ? Copy the complete content of the USB drive to an FAT32 formated SDcard (including folders, also give the sdcard the same name as the usb drive) with your computer. (do not use a microsd, use an SDHCcard). ). If your SD card is faulty, your PC won’t recognize it. I have rarely managed to update via my computer, as my SD card doesn't seem to be able to … Case 1. NOTE: Mazda SD-card: The SD card is built in your vehicle’s navigation system and it contains the navigation system licenses with the factory-installed map. 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